Janes
When getting the correct data to the right people can mean the difference between life of death
People use digital products for multiple things. To be entertained, to be engaged by the content, or to find information. Janes’ customers fall into the latter category. As an information gathering and analytics company specialising in data around the defence and security industry it is paramount that the users find what they are looking for with as little distraction and as quickly as possible. As the customer base include governments and government agencies, charities and rescue organisations, news agencies, manufacturers, and NGOs, it is imperative that they find the information they need not only for business purposes, but to keep themselves, and their staff and workers as safe as possible in often rapidly changing environments.
This demanded a service which could be accessible on multiple formats and with a fast download speed. Looking at the analytics for our current users we discovered that they were mainly involved in the research and planning stages of collecting information, so we focused on improving services for these users, while ensuring that any new modules were mobile friendly to future proof development into portable devices.
Not only is it neccessary to ensure that the end user can access the relevant information they need as fast as possible, the in-house analysts need to be able to input new information and data quickly and effectively. Data on eqipment dimentions, locations and map coordinates, sources and imagery, dates, times, and personel information on subjects covering Who, What, Where, and When are all interlinked and connected accross an internal database which can easily be updated and inputted with new information on a daily dasis. I collaborated closely with the internal analyst team to learn about their requirements and current challenges, and designed a new and simplified database front end with reusable components for ease of build and to reduse on-boarding challenges for new staff.